Urumi.AI
Careers at Urumi

Build AI for
real businesses.

Join a small team working across AI, engineering, and sales. Work closely with the founders, solve real merchant problems, and see your work reach the people who need it.

Explore open roles
Our story

A note to our
next teammate.

To the person thinking about joining us,

Running a store takes more than a good product. Behind every order are systems to maintain, problems to investigate, and decisions that cannot wait. We started Urumi because we believe AI can take on more of that work, giving business owners more time for their customers and ideas.

Our founders helped build WooCommerce at Automattic. Now we’re building a team to rethink how a store runs, with AI doing the work and people staying in control.

Here, you’ll work close to the problem. You might hear directly from a merchant, explore an idea with the founders, and help turn it into something a business uses every day. We care about curiosity, clear thinking, and following through.

There is plenty we still have to figure out. If you enjoy that kind of work and want a real hand in what comes next, we’d love to meet you.

See you on the team,

Naman Malhotra
Vedanshu Jain
How we work

Small team.
Meaningful work.

Work across disciplines, stay close to merchants, and take responsibility for what you ship.

01

Own the whole problem.

Follow the work from a customer conversation to a practical solution.

02

Stay curious.

Move between AI, product, and infrastructure. Keep learning as the problem changes.

03

Ship with care.

Use staging and review. Stand behind the changes that reach a real store.

Open roles

There is more to build.
Build it with us.

Engineering and sales opportunities.
Find the role that fits the work you want to do.

4 open roles
Forward Deployed AI EngineerRemote · US time-zone overlapFull-time

What you'll work on

  • Work directly with merchants to understand their operations, then build AI agents that execute those workflows
  • Ship AI-powered automation for real client work, inventory updates, content generation, order routing, pricing adjustments
  • Run client engagements end-to-end: discover their pain points, prototype a solution, deploy it, and iterate until it runs autonomously
  • Turn client-specific AI workflows into reusable platform capabilities that scale across every store
  • Iterate rapidly on prompt engineering, tool orchestration, evaluation harnesses, and production hardening

About the role

You're the engineer who works directly with our clients and builds the AI that does their work. You'll sit with merchants, learn how their store actually operates, and ship agents that handle their day-to-day, so they can focus on growing their business instead of running it. Every client engagement makes the platform smarter for the next one.

Responsibilities

  • Own client AI engagements end-to-end, from discovery calls through production deployment
  • Design, build, and deploy AI agents (LangGraph, tool-use, retrieval) that execute client workflows autonomously
  • Translate client needs into technical specs and ship working solutions in days, not months
  • Build evaluation harnesses so agent quality is measurable, not anecdotal
  • Harden client-deployed agents for production, error handling, fallbacks, monitoring, and graceful degradation
  • Feed learnings from client work back into the product to generalize capabilities across all merchants

What we're looking for

  • Strong Python or React, you can prototype fast and also write production-grade code
  • Comfort with prompt engineering, RAG pipelines, tool-use patterns, and evaluation frameworks
  • Strong client-facing skills, you can run a discovery call, demo a prototype, and explain tradeoffs to non-technical stakeholders
  • Bias toward shipping, you'd rather deploy something imperfect and iterate than polish forever
  • Bonus: Experience with WooCommerce, Shopify, or e-commerce operations
  • Bonus: Experience building and shipping LLM-powered features or agents in production
  • Bonus: Background in solutions engineering, consulting, or forward-deployed roles
Apply
DevOps EngineerSan Francisco · Goa · Bangalore · Remote EuropeFull-time

What you'll work on

  • Keep production systems stable and performant during traffic spikes
  • Build monitoring and observability tooling that catches issues before customers notice
  • Handle on-call rotations and incident response with calm precision
  • Create simple, maintainable automation that just works
  • Work with Kubernetes, Docker, CI/CD, and cloud infrastructure at scale

About the role

We're looking for a DevOps engineer who believes in simple, robust solutions over complex architectures. You've been on-call, you know what breaks at 3 AM, and you build systems that don't wake you up. 3-5 years experience required.

Responsibilities

  • Maintain and improve Kubernetes infrastructure for WooCommerce at scale
  • Build and maintain CI/CD pipelines for safe, automated deployments
  • Implement monitoring, alerting, and observability across the stack
  • Participate in on-call rotation and respond to production incidents
  • Debug complex infrastructure issues, network configs, container orchestration, cloud services
  • Optimize for reliability and simplicity, not complexity for its own sake

What we're looking for

  • 3-5 years of experience in DevOps, SRE, or infrastructure engineering
  • Hands-on experience with on-call rotations and production incident response
  • Strong knowledge of Kubernetes, Docker, and container orchestration
  • Experience with CI/CD tools (GitHub Actions, GitLab CI, Jenkins, or similar)
  • Comfortable with Linux systems, networking, and debugging at all levels
  • Philosophy: prefer boring, battle-tested solutions over shiny new tech
  • Bonus: Experience with WooCommerce, WordPress, or e-commerce infrastructure
  • Bonus: APM/observability tools (Grafana, Prometheus, OpenTelemetry)
Apply
Generalist EngineerSan Francisco · Goa · Bangalore · Remote EuropeFull-time

What you'll work on

  • Build AI agents with LangGraph that automate merchant workflows
  • Scale infrastructure with Kubernetes for Black Friday traffic spikes
  • Debug performance bottlenecks from React to PHP to database queries
  • Ship full-stack features, APIs, frontend, infrastructure, everything
  • Work directly with merchants to solve their hardest technical problems

About the role

We're looking for a true generalist who thrives on variety. One day you're building AI agents with LangGraph, the next you're optimizing Kubernetes deployments. No specialists needed, just problem-solvers who can tackle anything.

Responsibilities

  • Ship across the entire stack: LangGraph AI agents, React frontends, PHP backends, Kubernetes infrastructure
  • Debug complex issues anywhere in the system, AI pipelines, database queries, network configs, you name it
  • Build and maintain CI/CD workflows, deployment automation, and observability tooling
  • Work directly with customers on technical implementations and troubleshooting
  • Optimize WooCommerce stores for scale, reliability, and performance
  • Jump between contexts quickly, AI/ML one moment, DevOps the next, customer support after that

What we're looking for

  • Comfortable context-switching between wildly different domains (AI, infrastructure, frontend, backend)
  • Strong debugging skills, you can figure things out even when you've never seen the technology before
  • Experience with at least 2-3 of: React, PHP, Python, Kubernetes, Docker, LangGraph/LangChain, databases
  • Not afraid of production systems, you can ship confidently and fix things quickly when they break
  • Clear written communication for technical discussions with team and customers
  • Bonus: Experience with WooCommerce, WordPress, e-commerce platforms, or AI/LLM systems
Apply
Sales & OutreachSan Francisco · Goa · Bangalore · Remote EuropeFull-time

What you'll work on

  • Find and close high-value merchants who need the AI platform behind high-traffic WooCommerce brands
  • Experiment with outreach campaigns, cold email, LinkedIn, partnerships, whatever works
  • Brainstorm and test GTM strategies with the founders (messaging, positioning, channels)
  • Build relationships with WooCommerce agencies, consultants, and ecosystem partners
  • Own the full sales cycle from prospecting to close to onboarding

About the role

We're looking for someone hungry to close deals and grow revenue. You'll experiment with outreach strategies, build our pipeline, and work directly with founders to refine our GTM approach. If you love the thrill of the close, this is for you.

Responsibilities

  • Prospect and qualify leads, research targets, craft personalized outreach, book discovery calls
  • Run the full sales cycle: demos, proposals, negotiations, closing, and handoff to success
  • Design and execute outreach campaigns across email, LinkedIn, events, and partnerships
  • Collaborate with founders on GTM strategy, what messaging works, which channels convert, how to position Urumi
  • Build relationships in the WooCommerce ecosystem (agencies, consultants, communities)
  • Track metrics, analyze what's working, and iterate fast on campaigns and messaging

What we're looking for

  • Proven track record of closing deals (B2B SaaS, infrastructure, or developer tools preferred)
  • Hunger and hustle, you're motivated by hitting targets and growing revenue
  • Strong written communication for cold outreach, proposals, and follow-ups
  • Comfortable experimenting and iterating, you don't need a playbook, you build one
  • Ability to talk technical with engineers and business with executives
  • Bonus: Experience in WooCommerce, WordPress, e-commerce, or hosting/infrastructure sales
Apply

Different background, useful perspective?

Tell us what you could bring
Perks and benefits

What you need
to do good work.

Tools to explore your ideas, a workspace that supports you, and meals taken care of.

Tools without limits.

Unlimited usage of the work tools you need, with credits to build, test, and explore your ideas.

A well-equipped office.

A workspace equipped for focused work and working together.

Lunch and dinner, on us.

Free lunch and dinner at the office. One less thing to plan around your day.