The context
Do Amore makes ethical, conflict-free engagement rings and funds clean-water projects with every ring sold. Its WooCommerce store supports diamond search, a ring builder, partial payments, impact tracking, and the internal order workflows its team uses every day.
The problem was speed, not the customisation. High-intent pages took 5–7 seconds to load, and slow order-management screens held up the operations team. Do Amore was considering Shopify Plus, which would mean rebuilding the custom flows the business already depended on.
Engagement timeline
- Week 0
Discovery and audit
Review diamond search, the ring builder, partial payments, and order-management workflows. Deliver a written audit and fix plan.
- Weeks 1–2
Front-of-store speed
Rework caching and server configuration around high-intent pages. Engagement-ring page loads fell from 5.9s to 0.9s.
- Weeks 3–4
Back-office speed and migration
Optimise the order-edit workflow, reducing repeat loads from 8.1s to 0.67s. Complete a zero-downtime migration with custom plugins and integrations intact.
- Week 5 onward
Infrastructure and ongoing operations
Bring infrastructure, Revenue AI, Builder AI, and Analytics AI onto one platform with a 99.99% SLA. The planned Shopify migration was no longer needed.
The shift
The storefront and back office became faster without leaving WooCommerce or removing the custom flows that made the store work for its customers.
Do Amore moved onto Urumi, bringing scaling, performance, and feature development together. The work covered the pages customers browse, the tools the team uses, and the infrastructure underneath them.
- Rebuilt caching and server configuration around engagement-ring pages.
- Optimised the order-edit path for the operations team’s repeated daily use.
- Moved feature development into an AI-assisted workflow, with changes built, tested, and reviewed.
- Migrated custom plugins, features, and integrations intact.
- Consolidated Cloudflare, enterprise application monitoring, and hosting into a managed service.
The outcomes
First-year savings
$25KAgainst the previous operating spendDirect savings over three years
$251.5KWith infrastructure and operations consolidatedThe improvements came without switching commerce platforms. Hosting, monitoring, performance, analytics, and engineering spend were consolidated rather than purchased and managed separately.
Against that previous spend, Do Amore saved $25K in the first year, with direct savings reaching $251.5K over three years. The consolidated Urumi cost was $80K per year.
The alternative Shopify Plus model was a separate comparison: approximately $940K over three years, including platform fees, apps, and rebuilding the custom flows, versus $240K for Urumi over the same period. The $940K figure is the modelled total cost, not the rebuild cost alone.
Do Amore kept the WooCommerce workflows it had invested in while removing the performance problems that had prompted it to consider a move.
What this means for stores like yours
A slow, heavily customised WooCommerce store does not automatically need a rebuild. Do Amore’s case shows why it is worth identifying performance and operational problems before replacing years of custom work.
The published audit process starts with traffic patterns, plugins, custom code, and the moments that slow down customers or the team. It produces a written diagnosis and fix plan that the store can review internally.
Frequently asked questions
How much did Do Amore save with Urumi?
The published figures show $25K in first-year savings and $251.5K in direct savings over three years, compared with the hosting, engineering, analytics, and performance spend Urumi replaced.
Did Do Amore move to Shopify?
No. Do Amore stayed on WooCommerce and moved its store operations onto Urumi. Faster storefront and back-office workflows removed the need for the Shopify rebuild it was considering.
How much faster did the store get?
Engagement-ring page loads dropped from 5.9s to 0.9s. Repeat loads of the order-edit screen dropped from 8.1s to 0.67s.
Were the custom features and integrations preserved?
Yes. The published case study reports that custom plugins, features, and integrations were migrated intact, including the workflows built around diamond search, ring configuration, and partial payments.
What does the $940K Shopify comparison include?
It is a modelled three-year Shopify Plus cost, including platform fees, the app stack, and rebuilding custom flows. The comparison was approximately $940K for Shopify Plus versus $240K for Urumi over three years.
